Casino / App
ao80 collects only the account and transaction data needed to run your wallet, process your bKash or Bank Transfer payments, and keep your session secure across devices. This policy explains exactly what we collect, why we hold it, and what you can do about it — availability of our services depends on your local law and eligible regions.
When you open an account, we collect the registration details you enter: your name, email address, contact number and the payment method you choose to fund your wallet. If you use bKash as your deposit route, we record the transaction reference and the wallet number you link — we do not store your bKash PIN or full credentials. Bank Transfer deposits generate a reference number we hold against your account record for reconciliation. We also collect session data: the device type, browser version and IP address active during each login. This helps us recognise your device when you return, so your account state carries over whether you switch from a phone browser to a desktop mid-session. We collect this data to operate the account, process withdrawals and deposits, respond to support queries, and meet the compliance obligations that apply to our platform in the regions where access is permitted. We do not sell your personal data to third parties. Aggregated, non-identifying data may be used internally to improve how the platform works. Our retention periods are tied to account activity and applicable regulatory requirements — we do not hold data longer than those obligations require.
This policy covers the ao80 platform and every interaction that passes through your account — from login to deposit to support contact. It does not extend to third-party sites, payment processors or studios whose own terms govern their respective services. Understanding the boundary helps you know when to read a separate policy.
Everything tied to your ao80 account — registration, login sessions, wallet balance, transaction history and device-linked preferences — falls inside this policy. We control this data directly and you can request access or corrections through the account support route.
Payment data generated when you fund your account via bKash or Bank Transfer is covered here for our records. The payment processor handling the actual transfer operates under its own privacy terms, which we do not control or override.
Your interaction with game lobbies, browsing history within the platform and any preferences you set are covered. We use this data only to maintain your session and account state — not to build an external advertising profile.
Game studios and external links you follow from the platform are outside this policy's scope. Those providers have their own data practices. Access to platform features depends on your local law and the eligible regions for your account.
Your account record is visible to you. Log in and open the account section to review the profile details we hold — name, contact number and linked payment method. If any detail is wrong, you can update it directly in the account settings fields shown there. For data you cannot edit yourself, such as historical transaction references or session logs, you can raise a request through our support contact route and we will review what can be corrected or removed. If you want to close your account and request deletion of personal data, contact support with that instruction. We will process it in line with the retention obligations that apply to our platform. We do not make these decisions in isolation — regulatory requirements in certain regions mean some transaction records must be kept for a defined period even after a closure request. We will tell you what can be deleted immediately and what must be retained, and for how long.
Open the account section after logging in to see the personal details and transaction history we hold against your profile. This is the fastest way to check what data is stored.
Name, contact number and payment method fields can be updated in account settings. For records you cannot edit directly, raise a support request and we will handle the correction.
If you want to know specifically what data we hold, why we hold it or how long it will be kept, contact us through the published support route with your account reference and your question.
Send a closure and deletion request through support. We will confirm which data can be removed immediately and which must be retained under applicable regulatory requirements for the eligible regions.
If you have a question about how ao80 handles your data, or you want to act on any of the rights described in this policy, the routes below are the ones we actively monitor. Use the route that matches your situation — account-linked queries are handled faster when you include your registered contact number or transaction reference.
Send your privacy or data query to our published support email address. Include your account reference and describe the specific record or right you are asking about so we can respond accurately.
Open the live chat widget from any page on the platform. For privacy questions, have your account details ready — the chat team can log a formal data request on your behalf if needed.
The support section inside your account area lists the current contact routes and any region-specific guidance. Check there first if you are unsure which channel applies to your request.
Data handling at ao80 is shaped by the specific ways Bangladesh accounts are funded and accessed. Cookies are used to keep your session active across page loads and to remember your device so you do not have to re-enter credentials every time you return. You can clear cookies through your browser settings, but doing so will end your current session and require a fresh login. Account security relies on the login credentials you set — we do not store passwords in plain text. Transaction data linked to bKash deposits or Bank Transfer activity is held in your account record and accessible through your transaction history tab.
We use cookies to hold your session state and recognise your device between visits. No third-party advertising cookies are placed. Clear your browser cookies at any time through device settings — your account data remains intact on our side.
Passwords are stored as encrypted hashes, never in plain text. If you suspect unauthorised access to your account, contact support immediately using the live chat route so we can review the session log and act.
We keep personal data for as long as your account is active and for any additional period required by applicable rules in your region. Once both conditions are met, data is deleted from live systems according to our internal retention schedule.
When this policy changes materially, we will post an update notice in your account area. Continued use of the platform after that notice means you have acknowledged the updated terms. You can request a copy of the current policy through support at any time.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not here, contact support with your account reference and we will give you a direct answer.
We do not sell your personal data. We share it only where necessary to process a transaction — for example, the payment processor handling your bKash or Bank Transfer deposit. Those processors operate under their own privacy terms. No data is passed to third-party marketers.
Yes. Log into your account and open the account section to see your profile details and transaction history. For session logs or other records not shown in the account area, send a data access request through email support or live chat with your account reference.
Some records — particularly transaction data linked to bKash deposits or Bank Transfer activity — must be retained for a period defined by applicable regulations in your eligible region. We will tell you exactly how long when you submit a closure request, so you know what is deleted immediately and what is retained.
Your account data stays on our servers, not on your device. When you log in from a different phone or browser, your wallet balance, transaction history and account settings load from our records. The session cookie on the old device expires once you log out or it reaches its timeout.
Open account settings while logged in and update the editable fields directly. If a field is locked — for instance a name that was verified at registration — contact support with your account reference and the correction you need. We will review and process it.
We may send account-related notifications — transaction confirmations, policy updates — to your registered contact. If you receive communications you did not expect, contact support through the published route and we will check your notification settings and adjust them.